Solution Manager Communications IT (m/f)

Vollzeit | Germany, | 11 Monate
Diese Position ist möglicherweise abgelaufen!




Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2017, Continental generated preliminary sales of around €44 billion and currently employs more than 233,000 people in 56 countries.
Solution Manager Communications IT (m/f)
  • Management and coordination of our entire service chain
  • Introduction of service management processes in coordination with all stakeholders
  • Management of projects, e. g. with regard to the Digital Asset Management system and an Event App
  • Control of the information flow to all parties involved
  • Regular optimization and further development of services (continuous service improvement)
  • Guarantee and verification of service and process quality
  • Responsibility for demand management, including effort and cost management, in coordination with stakeholders and management
  • Consultancy of our internal customer's business processes & strategy as well as advisory service
  • Planning and monitoring of service costs
  • Management of external IT service providers with regard to service operation and future product developments
  • Academic degree in computer science, business administration, business informatics or comparable qualification
  • Several years of professional experience in IT Service Management and project management
  • Experience in controlling external service providers
  • Affinity and passion for IT specific topics and general knowledge of web and cloud technologies
  • Fluent German and good English language skills (spoken and written)
  • Very good communication and moderation skills
  • Good negotiation skills and the ability to find practicable solutions
  • Independent, structured, result- and customer-oriented working methods
  • Willingness for national business trips (< 10%)
  • Nina Lerp
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