Night Audit (m/w)

Vollzeit | Hamburg, HAMBURG | etwa ein Monat

Jobübersicht

Vollzeit
Hamburg
Accor

Arbeitsbeschreibung

Level of Education
Vocational education
Areas of study
Hospitality
Languages essential
German (Fluent)
English (Intermediate)

◾Check-In und Check-Out
◾Durchführung der Datensicherung und des Tages-/Monatsabschlusses aller EDV-Systeme
◾Verbuchung von Leistungen
◾Prüfung von PM-Konten
◾Kontrolle von neu angelegten Profiles in Opera
◾Gästebetreuung (Roomservice & Zubereitung der Speisen, Schuhputzservice, Wake-Up-Calls,...)
◾Beschwerdemanagement
◾ggf. Vertretung des Night Managers
◾Rundgänge im Haus
◾Einhaltung der Qualitätstandards
◾Sicherstellung der erforderlichen Vorbereitungsarbeiten für die nächste Schicht


Sofitel and its Ambassadors
The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.
Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.
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