Network Engineer II - (2430370)
About First Data First Data (NYSE: FDC) is a global leader in commerce-enabling technology, serving approximately six million business locations and 4,000 financial institutions in more than 100 countries around the world. The company’s 22,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 3,000 transactions per second and $2.4 trillion per year. To learn more about First Data, visit FirstData.com.
Position Description Overview
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience of supporting large scale, enterprise class networks. Network Automation Engineers drive to implement a DevNet environment to streamline project work into Network Operations. Excellent written and verbal communication skills and an ability to interact efficiently with peers and customers is required, as well as experience initiating, driving and managing in-event conference calls. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of our client network infrastructure, Network Automation Engineers are expected to develop best practice into better practice still, refine operational procedure and constantly think pro-actively and with innovation, in order to increase standardisation and reduce time-to-market
- Designs, installs, and maintains the enterprise network to meet the functional objectives of the business. Designs, installs, and maintains the enterprise Voice services platforms to meet the functional objectives of the business. Researches, evaluates, and implements new advanced networking and voice technologies. Seeks new technologies that would be applicable to the FDC environment. Strong knowledge of the FDC network and voice infrastructure (PBX/ACD/IVR) and ability to assess and implement high-risk/high-visibility changes. Leads coordination efforts with both technical and non-technical peer groups to determine requirements. Able to communicate effectively with internal and external customers possessing a wide range of technical knowledge. Performs additional job duties as required.
- • Automate select network operation tasks through creation and maintenance of tools. • Be part of the team that shapes the Automation future in Network Operations • Support the operation our next generation data-centre networks. • Deliver simple, sustainable and repeatable solutions and processes. • Work within our Client Network Engineering team to ensure fast, smooth roll-out of new designs and products. • Drive standards across the network in EMEA aligned with other regions (USA, LATAM and APAC) • Collaborate in an international environment and across teams (Development, System, Network) • Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc
Scope of Job
Leads complex business projects. Provides coaching and mentoring to less experienced engineers.
- 8+ yrs of related IT experience. Bachelor’s Degree or equivalent work experience and appropriate certificates. Has expert knowledge in functions they support. Strong understanding of business issues.
- Operational Functions
- Master of Science
First Data is an Equal Opportunity Employer
: Germany-Hessen-Bad Homburg vor der Höhe-Marienbader Platz 1
: Technical Support
: Oct 12, 2018
Manager Level: L3 - Middle Mgmt/Sr Professional
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