HR Shared Services Advisor

Grasbrunn, BAYERN | etwa 2 Monate

Jobübersicht

Grasbrunn
OpenText

Arbeitsbeschreibung


The opportunity:

Become a member of the HR Shared Services Team EMEA as providing first line, Tier 1, HR support for employees, managers and HR Business Partners for all people activities related to the hire-to-retire process.
- First point of contact for all HR related queries via the HR Shared Services mailbox, telephone or face-to-face interaction
- Provision of subject matter end-to-end HR process expertise with a strong focus on delivering a quality service in a timely manner and within agreed SLAs
- Investigation of employment issues, identifying risks, making recommendations for resolution and escalation of issues as required to the Shared Services Manager, HR Business Partner, etc for final decision.
- Supervision of interface processes between the core HR systems, including 3rd party Payroll systems
- Maintain employee data across all HR systems (including the newly converged Payroll systems) in a timely and accurate manner. This includes timesheet transactions, employee changes, etc. ensuring timely and accurate processing in various payroll systems

You are great at:

- Organising and balancing multiple complex work flows/projects in a fast paced environment
- Taking pride in delivering an excellence customer service experience
- building trust based relationships with all key stakeholders
- Pro-actively identifying and evaluating problems and determining root causes

What it takes:

- At least 1 years HR Shared Service experience
- A passion for HR and an appreciation for the importance of delivering outstanding customer service
- A passion for HR and an appreciation for the importance of delivering outstanding customer service
- German employment law knowledge and experience of working with works council
- Strong German oral and written communication skills; written and oral fluency in English language
- Excellent attention to detail
- Ability to work as part of a team and on own initiative


Bei OpenText verstehen und wertschätzen wir die Vielfalt in unseren Mitarbeitern und sind stolz darauf, ein Chancengleicher Arbeitgeber zu sein.


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